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Regulations of the online store 

§ 1
Preliminary Provisions

The Anatex Pro online store, available at https://www.anatex.pro, is run by Piotr Males, running a business under the name AnatexPro, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister responsible for economy, NIP 8911411485, REGON 910914833

§ 2
Definitions

Consumer - a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to his business or professional activity. 

2. Seller - a natural person conducting business activity under the name AnatexPro, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for economy, NIP 8911411485, REGON 910914833
Customer - any entity making purchases via the Store.
Entrepreneur - a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, conducting business activity on its own behalf, which uses the Store.
Store - an online store run by the Seller at the Internet address https://www.anatex.pro
Distance contract - a contract concluded with the Customer as part of an organized system for concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication up to and including the moment of conclusion of the contract.
Regulations - these Regulations of the Store.
Order - Customer's declaration of intent submitted via the Order Form and aimed directly at concluding a Product or Products Sales Agreement with the Seller.
Account - the customer's account in the Store, it collects data provided by the Customer and information about Orders placed by him in the Store.
Registration form - a form available in the Store that allows you to create an Account.
Order form - an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
Cart - an element of the Store's software, in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
Product - a movable item/service available in the Store, which is the subject of the Sales Agreement between the Customer and the Seller.
Sales Agreement - a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store. The Sales Agreement is also understood as - applying to the characteristics of the Product - a contract for the provision of services and a contract for specific work.

§ 3
Contact with the Store

Seller's address: Sędziin-Kolonia 49 87-706
Seller's e-mail address: anatexpro@gmail.com
Seller's phone number: +48519653803
The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
The Customer may communicate with the Seller by phone between 9:00-17:00

§ 4
Technical requirements

To use the Store, including browsing the Store's assortment and placing orders for Products, the following are necessary:
terminal device with access to the Internet and a web browser 
active e-mail account (e-mail)

§ 5
General information

The Seller, to the fullest extent permitted by law, shall not be liable for disruptions, including interruptions in the functioning of the Store, caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the Customer's technical infrastructure.
Browsing the Store's assortment does not require creating an Account. Placing orders by the Customer for Products in the Store's assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Regulations or by providing the necessary personal and address data enabling the execution of the Order without creating an Account.
The prices given in the Store are given in Polish zlotys and are gross prices.

§ 6
Setting up an Account in the Store

To set up an Account in the Store, you must complete the Wix Registration Form  https://pl.wix.com/about/terms-of-use
Setting up an account on the site is free.
Logging into the Account is done by entering the login and password established during registration
The Customer may at any time, without giving a reason and without incurring any fees, delete the Account by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses provided in § 3.

§ 7
Rules for placing an Order

To place an Order, please:  
Log in to the Store 
select the Product being the subject of the Order, and then click the "Add to Cart" button 
Fill in the details of the recipient and the address to which the product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice data, if different from the details of the recipient of the Order,
click the "Order and pay" button/click the "Order and pay" button and confirm the order by clicking the link sent in the e-mail,
choose one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 8 point 3.

§ 8
Delivery and payment methods offered

The Customer may use the following methods of delivery or collection of the ordered Product:
Courier delivery
Personal collection available at: Fabryczna 1 Dobre 88-210 Kujawsko-Pomorskie Poland
The customer can use the following payment methods:
Cash on delivery
Electronic payments
Payment by credit card.
Detailed information on delivery methods and acceptable payment methods can be found on the Store's website.

§ 9
Execution of the sales contract

The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.
After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the appropriate e-mail to the Customer by the Seller to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's statement on receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
If the Customer chooses:  
payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make the payment within one hour after placing the order - otherwise the order will be cancelled.
cash payment upon personal collection of the shipment, the customer is obliged to make the payment upon receipt of the shipment 
If the Customer has chosen a delivery method other than personal collection, the Product will be sent by the Seller within the time limit indicated in its description (subject to paragraph 5 of this paragraph), in the manner chosen by the Customer when placing the Order. 
A In the case of ordering Products with different delivery dates, the delivery date is the longest given date.
In the case of ordering Products with different delivery dates, the Customer has the option of requesting delivery of the Products in parts or delivery of all Products after completing the entire order.
The beginning of the period of delivery of the Product to the Customer is counted as follows:
If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.
1. If the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer within the time limit indicated in the Product description. The Customer will be additionally informed about the readiness of the Product for collection by the Seller by sending an appropriate e-mail to the Customer's e-mail address provided when placing the Order.
2. In the case of ordering Products with different dates of readiness for collection, the Customer has the option of collecting the Products in parts (according to their readiness for collection) or collecting all Products after completing the entire order.
3. The beginning of the period of the Product's readiness for collection by the Customer is counted as follows:
If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.
If the Customer chooses cash on collection - from the date of conclusion of the Sales Agreement.
4. Delivery of the Product takes place in Poland and the countries specified in the international shipping options  
5. Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Store's website in the "Delivery costs" tab and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement._cc781905- 5cde-3194-bb3b-136bad5cf58d_
6. Personal collection of the Product by the Customer is free of charge. 

§ 10
Right of withdrawal

The consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
The period specified in par. 1 begins with the delivery of the Product to the Consumer or a person indicated by him other than the carrier.
In the case of an Agreement that includes many Products that are delivered separately, in batches or in parts, the date indicated in section 1 runs from the delivery of the last item, batch or part.
In the case of the Agreement, which consists in the regular delivery of Products for a definite period of time (subscription), the date indicated in section 1 runs from taking possession of the first thing.
The consumer may withdraw from the Agreement by submitting a statement of withdrawal from the Agreement to the Seller. To meet the deadline for withdrawing from the Agreement, it is enough for the Consumer to send a statement before the expiry of this period.

The statement may be sent electronically by sending the statement to the Seller's e-mail address or by submitting a statement on the Seller's website - the Seller's contact details are specified in § 3. The statement may also be submitted on the form, the template of which is attached as Appendix 1 to these Regulations and annex to the Act of 30 May 2014 on consumer rights, however, it is not mandatory.

§ 11
Complaint and warranty

The Sales Agreement covers new Products.

In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code. 

    The complaint should be submitted by e-mail to the e-mail address provided anatexpro@gmail.com
It is recommended that the complaint include, among others: a concise description of the defect, circumstances (including the date) of its occurrence, details of the Customer submitting the complaint, and the Customer's request in connection with the defect of the goods. 
Goods returned under the complaint procedure should be sent to the address provided in § 3 of these Regulations

If a warranty has been granted for the Product, information about it, as well as its content, will be included in the description of the Product in the Store. 

§ 12
Out-of-court methods of dealing with complaints and pursuing claims

Detailed information on the possibility for the Consumer to use the  out-of-court complaint and redress methods and the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose tasks statutory provisions include consumer protection, Voivodship Inspectorates of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
The consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and pursuing claims:
The consumer is entitled to apply to the permanent amicable consumer court referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to settle a dispute arising from the Agreement concluded with the Seller._cc781905-5cde-3194-bb3b -136bad5cf58d_
The consumer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller._cc781905-5cde -3194-bb3b-136bad5cf58d_
The consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers).

§ 13
Personal data in the Online Store

The administrator of Customers' personal data collected via the Online Store is Wix.com https://pl.wix.com/about/terms-of-use
Customers' personal data collected by the administrator via the Online Store are collected in order to implement the Sales Agreement, and if the Customer agrees - also for marketing purposes.
The recipients of the personal data of the Online Store Customers may be:  
In the case of a Customer who uses the Online Store with the method of delivery by post or courier, the Administrator provides the collected personal data of the Customer to the selected carrier or intermediary performing the shipment at the request of the Administrator.
In the case of a Customer who uses electronic payments or a payment card in the Online Store, the Administrator provides the Customer's collected personal data to the selected entity servicing the above payments in the Online Store.
4. The customer has the right to access their data and correct them.
5. Providing personal data is voluntary, however, failure to provide the personal data indicated in the Regulations necessary to conclude the Sales Agreement results in the inability to conclude this contract. 

§ 14
Final Provisions

1. Agreements concluded through the Online Store are concluded in Polish.
2. The Seller reserves the right to amend the Regulations for important reasons, that is: changes in the law, changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller shall inform the Customer of any change at least 7 days in advance.
3. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the act on the provision of electronic services; the act on consumer rights, the act on the protection of personal data. 
4. The customer has the right to use out-of-court methods of dealing with complaints and pursuing claims. For this purpose, he may submit a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/.
These regulations are based on Polish law

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